Privacy Policy

Privacy is important to Parem Keha OÜ, and we adhere to all applicable laws and regulations regarding any personal data we may collect about you when you visit our website www.osso.ee. By using our website, you agree that we collect and use your data in accordance with this privacy policy.

With this privacy policy, we want to explain to you what data we collect, how we use it, and what your rights are to protect your data. This policy applies only to our website and its visitors and does not apply to data collected through other channels.

The processor of your data is Parem Keha OÜ
Company registration number: 16332773
Email: info@osso.ee
Phone number: +372 53244795

We collect and process information in accordance with the European Union General Data Protection Regulation (GDPR), which came into effect on 25.05.2018.

Data Collection and Use

What data we collect
The information collected includes both information that you knowingly and actively transmit to us when using our services or participating in our campaigns, as well as all information that your devices send when accessing our products and services.

The data we collect includes information you have consciously shared with us when using our services or campaigns and information that your devices automatically transmit to us.

Your personal data may reach us in the following ways:

When you contact us by phone, email, or online chat
When you browse the website www.osso.ee
When you book a time in our online booking system.
When you comment, like, or share a post on our social media account
When you comment on posts on our website

Types of data collected
Personal data
We only ask for personal information when it is necessary to provide you with a service. When contacting us or visiting our website, it is possible that you share the following information with us:

First and last name
Email address
Postal address, country, county, city
Phone number
Conversation history between you and us
Information about your web browser and IP address

Log files
Our website www.osso.ee saves log files about its visitors. The collected information may include:

Type of device used
Internet Protocol (IP) address
Browser type
Internet Service Provider (ISP)
Date and time of website visit
Entry and exit page on the website
Number of clicks made on the website

The information in log files is used to analyze trends, administer the website, track visitor activities, and gather demographic information. The obtained information is not intended, nor does it allow for personal identification.

Cookies
Like most websites, www.osso.ee also uses "cookies". A cookie is essentially a text file that is saved to the user's device when visiting a website. Cookies are used to determine and save preferences, regional settings, service usage choices, and more.

If you wish, you can disable the use of cookies in your browser settings, but in this case, it is possible that the service offered to you will be disrupted.

Cookies are divided into persistent and session cookies. Persistent cookies remain in your personal computer or mobile device even after you have closed the browser or computer. Session cookies are deleted immediately after closing the browser.

Cookies are divided according to their purpose:

Necessary cookies. Session cookies aimed at enabling you to use the services offered on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot provide you with the desired services.

Notification cookies. These cookies identify whether users have accepted the use of cookies on the website.

Functionality cookies. These cookies allow your browser to remember choices you make when using the website, such as saving your login information or language preferences. The purpose of these cookies is to provide you with a more personalized experience and avoid re-entering preferences.

How we use the data
We may use the collected information for various purposes, including:

To maintain, manage, develop, personalize, and expand our website
To collect statistics so we can offer better services and/or offers and understand and analyze the behavior of our website visitors
To identify you by phone, message, or email
To send you information and ask for feedback on our services
To prevent fraud and protect our website
To allow us to connect with you through social media accounts
To enable reading of conversation history to speed up providing relevant advice
To improve the quality of our service and offer more efficient browsing solutions
To develop new products, services, or improve their functionality
To simplify and speed up our interactions when you contact us
For other purposes. For example, to analyze data, study trends, evaluate the effectiveness of our advertising campaigns.

In what cases we may share your data

We may share or transfer your personal data in connection with a change of ownership of our company, merger, sale of assets, financing, or acquisition. We will notify you of the transfer of your personal data and if they will be subject to another privacy policy.
We may share your data with our partner companies, requiring them to comply with this privacy policy. Partner companies include our parent and subsidiary companies, joint venture partners, or companies that belong to us.
We may share your data with our business partners to offer you certain products, services, or campaigns.
We may disclose your personal data for any other purpose with your consent.
We are obliged to disclose your personal data if required by law. In good faith, we may also disclose your data to comply with a legal obligation, protect our rights or property, prevent or detect possible violations related to the use of our service, and ensure the safety of service users.

Retention of your personal data
The company retains your personal data only as long as necessary for the purposes set out in this privacy policy. We retain and use your personal data to the extent necessary to fulfill our legal obligations (for example, if we need to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The company also retains log files for internal analysis purposes. Log files are usually retained for a shorter period, except when this data is used to strengthen security or improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

Processing of children's data
None of our products or services are directed at children under 13 years of age, and we do not knowingly collect data from children under 13. If we suspect that we are processing data of a person under 13, we will remove that person from all our databases.

Your rights to protect your data
You always have the right not to share your data with us, knowing that this may affect your experience on our website. If you choose not to share your data with us, we will not treat you worse because of it. If you provide us with personal information, you understand that we collect, store, use, and disclose it in accordance with this privacy policy. You have the right to request details of the data we collect about you.

When we receive personal information about you from a third party, we protect it in accordance with this privacy policy and the law of the Republic of Estonia. If you share third-party data yourself, you confirm that you also have the right and permission to do so.

Even if you have previously consented to share your personal data with us for marketing purposes, you retain the right to change your mind at any time. You always have the right to opt out of communicating with us and request that we remove your data from our databases. From time to time, we may also ask for information about you to confirm your identity. If you find that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us by email: info@osso.ee or phone: +372 53244795. We will do our best to correct inaccurate, incomplete, misleading, or outdated information.

If you believe we have violated relevant data protection law and wish to file a complaint, please contact us using the contact details found in this document and provide us with all the details of the violation. We will investigate your complaint promptly and respond to you in writing, presenting the results of the investigation and outlining the steps we will take to resolve your complaint. You also have the right to contact the regulatory authority or data protection authority.

GDPR data protection rights
We want to make sure you are aware of all your data protection rights. Every user of the page has the right to the following conditions:

Right of access - you have the right to request copies of your personal data.
Right to rectification - you have the right to request that we correct data that you believe is inaccurate. You also have the right to request that we complete data that you believe is incomplete.
Right to erasure - in certain conditions, you have the right to request the deletion of your personal data.
Right to restrict processing - in certain conditions, you have the right to request the limitation of the use of your personal data.
Right to object to processing - in certain conditions, you have the right to object to the use of your personal data.
Right to data portability - in certain conditions, you have the right to request that we transfer the collected data to a third party or directly to you.

Security of your data
The security of your personal data is important to us, but remember that no method of transmitting information over the Internet or electronic storage method is 100% secure. Although we do our best to protect your data, we cannot guarantee its complete security.

Parem Keha OÜ takes all reasonably necessary measures to ensure that your data is processed securely and in accordance with this privacy policy and the law of the Republic of Estonia. Your data will not be transferred to any organization or country unless there is a compelling reason and your data security is ensured.

Referencing other websites
You may find links to other websites on our website that do not belong to us. If you click on a third-party link, you will be directed to that third party's site. We strongly recommend that you familiarize yourself with the privacy policy of every site you visit.

We have no control over third-party sites and take no responsibility for their content, privacy policy, services offered, or anything else.

Privacy Policy Updates
If necessary, we have the right to make changes to this privacy policy document. After updating the privacy policy, we will change the document update date at the bottom of this document. If you visit and use our website even after updating the privacy policy, we will consider this as your tacit consent to the changes.

Last modified 21/11/2024