Osso Massage Privacy Policy
1. Data Controller
Your privacy matters to Parem Keha OÜ, and we are committed to complying with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website www.osso.ee. By using our website, you agree that we collect and use your data in accordance with this privacy policy.
With this privacy policy, we want to explain what data we collect, how we use it, and what your rights are to protect your data. This policy applies only to our website and its visitors, and does not apply to data collected through other channels.
The controller of your data is Parem Keha OÜ
Company reg. number: 16332773
email: [email protected]
phone number: +372 532 44 795
We collect and process information in accordance with the European Union’s General Data Protection Regulation (GDPR), which came into force on 25.05.2018.
2. Data Collection and Use
What data we collect
The information we collect includes both information that you knowingly and actively provide to us when using or participating in our services or campaigns, as well as all information that your devices send when accessing our products and services.
The data we collect includes information you have knowingly shared with us when using our services or campaigns, as well as information that your devices automatically transmit to us.
Your personal data may reach us in the following ways:
When you place an order in the www.osso.ee online store
When you register as a user of the www.osso.ee online store
When you contact us by phone, email, or online chat
When you purchase a product on instalment and enter into a leasing agreement
When you browse the website www.osso.ee
When you provide personal data about another person who receives the goods
When you make payments using online banking or another electronic payment method
When you comment on, like, or share a post on our social media account
When you subscribe to our newsletter
When you comment on posts on our website
3. Types of Data Collected
Personal Data
We only ask you for personal information when it is necessary to provide you with a service. By contacting us or visiting our website, you may share the following information with us:
First and last name
Email address
Postal address, country, county, city
Phone number
Your purchase history and activity in our online store
Your chat history with us
Information about your web browser and IP address
The controller has the right to share customers’ personal data with third parties, such as authorised processors, accountants, transport and courier companies, and companies providing transfer services. The controller is the data controller responsible for personal data. The controller transfers the personal data necessary for processing payments to the authorised processor Maksekeskus AS.
Health data (health questionnaire). Before a massage we ask you to fill in a health questionnaire (name, age, health condition, previous injuries, medication etc.) so the therapist can provide the service safely. This data is processed with your consent, is visible only to Osso Massage therapists, is not shared with third parties and is deleted automatically 3 years after submission. You may request earlier deletion by writing to [email protected].
4. Log Files
Our website www.osso.ee stores log files about its visitors. The information collected may include:
Type of device used
Internet Protocol (IP) address
browser type
Internet Service Provider (ISP)
Date and time of visiting the website
Entry and exit pages and the number of clicks made on the website
The information in the log files is used to analyse trends, administer the website, track visitor activity on the site, and gather demographic information. The information obtained is not intended, and does not allow, for identifying an individual.
5. Cookies
Like most websites, www.osso.ee also uses "cookies". A cookie is essentially a text file that is stored on the user’s device when visiting the website. Cookies are used to determine and save preferences, regional settings, service usage choices, and more.
If you wish, you can disable the use of cookies in your browser settings, but in that case the service provided to you may be disrupted.
Cookies are divided into persistent and session cookies. Persistent cookies remain on your computer or mobile device even after you have closed the browser or the computer. Session cookies, however, are deleted immediately after the browser is closed.
Cookies are categorised according to their purpose:
Necessary cookies. Session cookies whose purpose is to enable you to use the services offered on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot provide you with the desired services.
Notification cookies. These cookies determine whether users have accepted the use of cookies on the website.
Functionality cookies. These cookies allow your browser to remember choices you make when using the website, such as saving your login details or language preferences. The purpose of these cookies is to provide you with a more personalised experience and to avoid having to re-enter your preferences.